The Data List Setup setting can be enabled when there are too many remediation tickets to display, and it takes a long time to load. Manage users can enable Data List Setup in Users > Setup to speed up remediation ticket loading. When this setting is enabled, tickets are not displayed by default; instead, they get filtered according to your search criteria.
To view the tickets based on your search criteria, follow the section
To configure Data List Setup follow these steps:
1. Go to Users > Setup > Data List Setup.
The Data List Setup window is displayed.
2. Select the Tickets list check box under Remediation and click Save.
To view tickets based on your search criteria:
1. Go to Remediation > Tickets.
The empty Ticket list is displayed. Now, you can perform a search to display tickets based on your requirement.
2. Click Search.
3. Specify your criteria and click Search.
The ticket list is displayed as per the search criteria.
